Error: over my Adobe ID limit of 6.
Adobe limits how many devices you can activate with your account, but your limit can be reset. Please send this information to :

1. Name & contact information.
2. Kansas Library Card number.
3. Attempt to log in to the 3M software/app once more, and record the date/time. We also need the date/time!

We will have 3M tech people reset your account limits. As they have to look up information on the servers related to your account and deal with Adobe technical support, this may take a day or two to resolve.

DBE-3M Help

Show All Answers

1. Nook: Error dialog user not activated.
2. Error: over my Adobe ID limit of 6.
3. Android: Server error when checking out/downloading book.
4. Windows: software "unable to open," not showing books.
5. Android device not compatible with 3M app.
6. iPad too old to use 3M app.