Android device not compatible with 3M app.
Sometimes a tablet or smartphone is too old to use the 3M app, or may not have a good enough processor to run it properly. You may still use library ebooks if you transfer them from the computer to the device. See this instructions page.


Android devices without Google Play Store access have a workaround to load the 3M app, so if this is your issue see this instructions page.

If you do not have a computer, or do not want to transfer books from computer to device, please realize that Enki & Freading will work normally with your device. Click here for the Enki & Freading instructions landing page.

DBE-3M Help

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1. "Not allowed to checkout" or app closes & will not allow you to log back in.
2. Android: Server error when checking out/downloading book.
3. Error: over my Adobe ID limit of 6.
4. Nook: Error dialog user not activated.
5. Android device not compatible with 3M app.
6. iPad too old to use 3M app.