Error: over the Adobe authorization limit.
Adobe limits how many times you can activate devices with an Adobe ID, so if you have had a lot of tablets, smartphones, or computers you can easily go over your limit. This can be reset by Adobe Support. Just tell them that you use Adobe Digital Editions and Adobe activation for your ereaders. You will need to provide the email address that is your Adobe ID.

Adobe Support phone: 800-833-6687 Monday-Friday, open 5am-7pm PST.

If you have trouble getting a hold of them, the State Library can contact them for you. Send your request to: audiobooks@library.ks.gov

DBE-Enki Freading Help

Show All Answers

1. Checked out a book on the computer, but wanted to use it on my tablet/smartphone instead.
2. Computer: book does not download to Adobe Digital Editions.
3. Computer: my Adobe Digital Editions seems to be an older version, how do I update?
4. Error: over the Adobe authorization limit.