Bad file found: other books work, just not this one.
Please send this information to audiobooks@library.ks.gov

---Title
---Author
---How you were attempting to use the book (on Windows computer, or mobile app on an iPhone). Sometimes a glitch in book files only shows up on one version of the software.
---If you want to be notified when the book is fixed (some people do not).


Books can have corrupt files or be out of order on the server. Depending on the publisher of the audiobook this may take some time to resolve. Thank you for taking the time to report this.

DBE-OneClick Help

Show All Answers

1. Windows: No space on disk or device not connected properly.
2. Changed password, now cannot log in to software or app.
3. App Login: what library name do I set?
4. Mac: some books will not work.
5. Windows 8 Specific Problems
6. Media Manager is blank, or wants to upgrade over and over.
7. Bad file found: other books work, just not this one.