DBE-OneClick Help

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1. Changed password, now cannot log in to software or app.
2. MP3 Transfer - can't use protected books?
3. MP3 Transfer: no disk space/device not connected error.
4. App Login: what library name do I set?
5. Windows: system error MSVCR100.dll is missing?
6. Media Manager is blank, or wants to upgrade over and over.
7. Bad file found: other books work, just not this one.