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Note: if you fully downloaded the book into Adobe Digital Editions on your computer, the app MUST be using the same Adobe ID as your Adobe Digital Editions for this to work. You do not need to worry about this if you just checked out the book but did not fully download.
Freading - ReDownload Book-On your device, go to any State Library page (http://kslib.info) and click the Library eCard Login in the top blue banner. -Sign in with your Kansas Library eCard, and click the Freading website access link. -Once at the Freading page, choose "My Downloads." This is your checkout history.-Tap the 'redownload' link for the book. Your browser should prompt you to open the book in the ereader app, confirm this.
Enki - Download Book-On your device, go to the Enki site (http://ksl.enkilibrary.org) and log in with your Kansas Library eCard. -Go to "My Account." -Each checked out book will have a download button, tap it. http://ksl.enkilibrary.org/ Your browser should prompt you to open the book in the ereader app, confirm this.
Windows 8: Associate a File Type to Adobe Digital Editions1. Open your right-side menu, and select Settings then Control Panel. 2. Go to Programs, Default Programs, and select "Make a file type always open in a specific program."3. Find .acsm in the file extensions list. Click it one time to select it.4. Click the "Change program" button above the list.5. An "Open with" box will come up. Select Adobe Digital Editions from the list of programs recommended.6. Click OK. Your ebooks should now default to opening in Adobe Digital Editions.
Windows Vista or 7: Associate File Type to Adobe Digital Editions1. On your computer, go to Start, then Control Panel.2. Select Programs, then Default Programs.3. Open "Associate a file type or protocol with a program." This window may take a minute to load, it contains a lot of information.4. Find .acsm in the file extensions list. Click it one time to select it.5. Click the "Change program" button above the list.6. An "Open with" box will come up. Select Adobe Digital Editions from the list of programs recommended. Note: if ADE is not listed, please double-check that it is installed on your computer, or use the "Browse" button to find and select it.7. Click OK. Your ebooks should now default to opening in Adobe Digital Editions.
Windows XP: Associate File Type to Adobe Digital Editions1. Open 'My Computer' and select Tools menu > Folder Options. The 'Folder Options' dialog box is displayed.2. Select the 'File Types' tab. A list of all file types will be displayed--this may take a minute to fully generate. 3. Select '.acsm' in the file extentions list and click the 'Change' button.4. Select 'Adobe Digital Editions' and click 'OK'. Adobe Digital Editions is now set to open ACSM files.
Mac Computers: 1. In Finder, select the Downloads folder. 2. Scroll down and find the .acsm file (this was the attempted book download). 3. Hold down the Control key, and click on the .acsm file. 4. This opens a small menu - choose "Always open with..." and set to Adobe Digital Editions.
Older Macs - if "always open with" is not an option - start as above then: 4. Select "Open" then "Other." 5. A new window opens. Select Adobe Digital Editions from the list and check the "Always open with" box.
-Make sure your current Adobe Digital Editions program is closed.-Go to the Adobe Digital Editions download page. -Choose the correct installer for your computer (Windows or Mac). Download & install the file as you normally would if this was new software.-As installation nears the end, the installer it will ask permission to migrate all data from the old Adobe Digital Editions version and uninstall it. Say yes to this! You do not need to do anything else.
Adobe Support phone: 800-833-6687 Monday-Friday, open 5am-7pm PST.
If you have trouble getting a hold of them, the State Library can contact them for you. Send your request to: email@example.com