CP-Training

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1. How many roads must a man walk down before you can call him a man?
2. Who put the bop in the bop shoo bop shoo bop?

DBE-3M Help

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1. "Not allowed to checkout" or app closes & will not allow you to log back in.
2. Android: Server error when checking out/downloading book.
3. Error: over my Adobe ID limit of 6.
4. Windows: software won't stay open or not showing books.
5. Android device not compatible with 3M app.
6. iPad too old to use 3M app.

DBE-Enki Freading Help

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1. Checked out a book on the computer, but wanted to use it on my tablet/smartphone instead.
2. Computer: book does not download to Adobe Digital Editions.
3. Computer: my Adobe Digital Editions seems to be an older version, how do I update?
4. Error: over the Adobe authorization limit.

DBE-General Help

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1. Lost login information!
2. iPad/iPhone Troubleshooting (all apps)
3. Android Troubleshooting (all apps)
4. Kindle Fire Troubleshooting (all apps)
5. Mobile Apps: if I leave the wifi/4G area, can I still use my books?
6. Device Error: Book expired / sync to continue.

DBE-Kids eBooks Help

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1. TumbleBooks not working on a mobile device.
2. eBook Sites not working on computer.

DBE-OneClick Help

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1. Changed password, now cannot log in to software or app.
2. MP3 Transfer - can't use protected books?
3. MP3 Transfer: no disk space/device not connected error.
4. App Login: what library name do I set?
5. Windows: system error MSVCR100.dll is missing?
6. Media Manager is blank, or wants to upgrade over and over.
7. Bad file found: other books work, just not this one.

Digital Books - Main FAQ

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1. What is the Digital Books eLending project?
2. Who can access these downloadable books?
3. What is the difference between ebooks and audiobooks?
4. Am I limited to using just one system in the Digital Books project?
5. Will I get overdue fines on these books?
6. How do I know if my device is compatible?
7. Can I request that you add a certain book on any of these services?
8. I've noticed that some bestselling authors aren't available. What is going on?
9. Is this similar to the Talking Books service?
10. Who do I contact if I have further questions or need help setting up for audiobooks or ebooks?
11. Where can I find free books online?

Kansas Library Card

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1. What is the Kansas Library eCard (KSLC)?
2. How do I get a Kansas Library eCard?
3. Who can get a card & is there an age limit?
4. I reside outside of Kansas - can I still get a card?
5. I'm in the military and currently based out of state. Can I get a card?
6. When does my card expire & how do I renew it?
7. I've lost my card, who do I contact?
8. I receive an error message when attempting to login. What should I do?
9. Where do I log in to access the databases?
10. How do I use the card with statewide audiobooks or ebooks?
11. Can I use the card to check out books, DVDs, and other regular library materials?
12. Are any services accessible through the card useful to non-English language readers?
13. Will my use of the Kansas Library eCard be monitored?

Library Participation in KICNET

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1. What happens if my library administration decides not to sign the KIC Agreement?
2. If my library isn't licensed to participate in KICNET, can it still participate in ILL?

No Matter What OPAL

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1. How do I participate?
2. What do I need to participate?

State Data Center

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1. Does the Census Bureau only count old people?
2. The information for my city or county is old: why is that?
3. What’s the American Community Survey?
4. Can I compare American Community Survey and decennial census data?
5. Why census data? Why not some other source?

Talking Books

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1. Who may use the service?
2. What types of materials are available?
3. How do I send in my requests?
4. In order to receive a digital player, do I need to return my cassette player?
5. How do I receive books from my library?
6. How are the books sent and how long may they be kept?
7. What if I do not enjoy the books I am receiving?
8. Are book catalogs available? How often will I receive catalogs?
9. Will my Talking Books play on my computer or on a regular tape player?
10. What happens if my playback machine or books stops working?
11. Are videotapes included in the collection?
12. Does Talking Books provide textbooks?
13. What if I want to make suggestions about titles or authors to be recorded on Talking Books?
14. If I move out of the area or out of state, can I take my Talking Book player(s)?