Help Notes & Frequent Questions

Do not see your question or problem listed? 

For direct help from a real human being, contact the State Library's Online Services Help Desk: 

• 800-432-3919
• audiobooks@ks.gov
Please include:
• Which service you're having trouble with (e.g. cloudLibrary, Freading)
• Your device's make and model (e.g. Samsung S7 or Kindle Fire 8th Generation)
• A brief description of your problem and what you've already done to try to fix it