Posted on February 1, 2019 at 2:52 PM by Brian Herder
Homelessness is a perennial topic of concern at libraries. In fact, staff at public libraries interact with almost as many homeless individuals as staff at shelters do. Empathy and understanding, along with specific actionable advice that’s drawn from experience, makes all the difference in working with this group. In this book Dowd, executive director of a homeless shelter, spotlights best practices drawn from his own shelter’s policies and training materials. Filled with to-the-point guidance that will help frontline public library staff and managers understand and serve this population better, this resource
Filled with real life stories that illustrate the effectiveness of Dowd’s approach, this one-of-a-kind guide will empower library staff to treat homeless individuals with dignity.
In terms of both overall spending and usage, library collections are now primarily electronic. The previously solitary electronic resources librarian has now been joined by other personnel in reorganized technical services departments and units who increasingly share more complex and diverse types of work related to managing electronic resources. In this book, the Association for Library Collections & Technical Services (ALCTS) gathers a variety of perspectives to examine recent developments in electronic resources management (ERM) and how this work fits into the overall mission of the contemporary academic library. Thoroughly grounded in experience and everyday best practices while also considering how ERM can best fulfill the mission of today’s academic libraries, this book’s contributors discuss issues such as
Inside this collection, readers will discover a thoughtful consideration of problems and opportunities in electronic resources management that combines the power of new ideas with practical experience.