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Statewide Online Services News

Statewide Services covers Online Resources (databases), Digital Book eLending (ebooks, audiobooks, video storybooks) and the Kansas Library eCard. 

Questions: or 800-432-3919

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Jul 17

OneClick- Windows Transfer to MP3

Posted on July 17, 2015 at 3:13 PM by Lianne Flax

OneClickdigital has notified us that Microsoft will no longer support the additional security for DRM protected audiobooks.   This means that one format of audiobooks (Protected) in our OneClickdigital collection cannot be used on MP3 players that were previously compatible with both formats of audiobook. 

Affects Windows computer users that:

  • Transfer audiobooks to a Sansa, Walkman (or other non-iPodMP3 player that was fully compatible up until this time) from a Windows computer.
  • Manually download Protected files to be played on their computer desktop (very few people do this).

Update 7/17 - iPods now working with both formats again

This issue does not affect people using the mobile apps, or only listen to audiobooks on their computer. 

What will I see?
When you next open your OneClickdigital Media Manager software, it will have a required update.  This update just adds messages - one that will pop up the first time you login to notify you of the new format problem, and one that will pop up if you try to transfer a Protected format book to an MP3 player.

What should I do?
Books that cannot transfer to your MP3 player can be listened to on your computer or on a device with the mobile app (smartphone, tablet).  If you really only like to listen with your MP3 player (we understand, it is our preference too!) you will need to learn to checkout only one format of book now.  We'll be talking to OneClickdigital about this issue.

Finding compatible books:
Basically, you need a book that is marked Non-Protected. These do not have extra security added by the publisher, so don't have this problem.  Easiest way to get a book now:

  1. on the OneClickdigital site, choose Browse on the left side.
  2. Choose Advanced Search and set:
    • All Availability to Available
    • All DRM to Non Protected
    • All Genre - pick a subject here if you have a preference.
  3. Search - this will show only the available books in the proper format for transfer to an MP3 player.  Use the sort by to show the newest added if you wish.

If you have any questions, please feel free to email or call. or 800-432-3919