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March 6, 2019
1:00 PM - 2:30 PM
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What Does Customer Service Have to Do with Early Childhood Programs? A Paradigm Shift

Wednesday, March 6, 2019

Sponsored by- Early Childhood Investigations This dynamic webinar may change your thinking about how you and your staff interact with parents and handle prospective families. Leatha Ritchie, Child Care business expert will cover the importance of customer service skills in early childhood programs, and provide examples about how to best use “customer service thinking” to impact retention and parent satisfaction.