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May 8, 2019
1:00 PM - 2:00 PM
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Government Insights: Crafting a Customer Experience Strategy

Wednesday, May 8, 2019

Sponsored by- GovLoop Citizens are government’s most important responsibility, and when it comes to serving them, agencies need a comprehensive, constituent-focused strategy. But what specific elements should you take into account when creating a customer experience (CX) strategy at your agency? Government CX experts will discuss best practices and the newest innovations in the field, so get ready to take notes and ask questions.