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December 4, 2019
11:00 AM
3 overlapping diamond shapes with text "The Librarian's Guide to the Homeless"
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Libraries and Homeless Patrons

Wednesday, December 4, 2019

Join us for this introductory training on how to effectively (and compassionately) manage problematic behavior from troubled patrons. Presented by Ryan Dowd, author of the American Library Association book, The Librarian’s Guide to Homelessness.