Thursday, April 29, 2021

In working with hundreds of libraries and thousands of library staff, patrons and community members over the years we have developed an understanding of their concerns and biggest opportunities in terms of engagement and communication. That has translated into a series of tips and solutions to help solve these dilemmas. Join us to hear how these address some of the biggest library challenges and see the creative ways that libraries are addressing them. We will also dive into best practices including a glimpse into how other industries address these situations and how that may translate into the library environment.