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Date, time, and time zone are very important for communication with ebook servers! On your device, access Settings and select "Date & Time." Check these: --Date --Time - must be exact as possible. --Time Zone - should be US Central Time zone for Kansas users. Do not use the same GMT -6 or -5 zone with a non-US country or city name attached. Not all countries do Daylight Savings Time or do DST on the same schedule as the US. You may need to re-check the time after fixing the time zone!
Windows 10, 7, or Vista: 1. Go to the Start Menu.2. In the Search programs and files box, enter exactly %appdata% and hit enter on your keyboard. 3. This should pull up a list of folders. Delete the Bibliotheca folder. If there is also a 3M Cloud Library folder delete it too. 4. Once this is done, close the window you have open, and try reopening Cloud Library. You should have to log in.
Windows 8: 1. Go to the desktop area.2. Hold down the Windows key on your keyboard (looks like a flag, usually near Alt) and press R.3. This opens the "Run" box, enter exactly %appdata% and hit enter on your keyboard. 4. This should pull up a list of folders. Delete the Bibliotheca folder. If there is also a 3M Cloud Library folder delete it too. 5. Once this is done, close the window you have open, and reopen Cloud Library. You should have to log in.
Before doing this, close Cloud Library on your computer (to keep it out of the way) AND delete the copy of the ebook(s) from your Nook. You can transfer a fresh copy after the fix.
1. Go to the Adobe Digital Editions download page. Download & install the proper version for your computer (Windows or Mac). 2. When ADE is installed, open it. The software will see that you are already using Adobe security on Cloud Library and match it. 3. Plug your Nook into the computer. ADE will recognize it and show the name of your Nook under "Devices" on the left side.4. ADE may have automatically updated Adobe security on the Nook when it recognized the device, but check by: -Click the name of your Nook (under Devices) once to select it. -Click the gear icon for the Devices area. -This shows a menu. Select "Authorize device." If you cannot click this, then ADE did automatically update the device. If you can click it, doing so finishes the setup.
You may now close Adobe Digital Editions, reopen Cloud Library, and transfer a new copy of the book to your Nook.
Note: if you fully downloaded the book into Adobe Digital Editions on your computer, the app MUST be using the same Adobe ID as your Adobe Digital Editions for this to work. You do not need to worry about this if you just checked out the book but did not fully download.
Freading - ReDownload Book-On your device, go to the Freading site (http://kslib.freading.com ) and login with your Kansas Library eCard. -Go to "My Downloads." This is your checkout history.-Tap the 'redownload' link for the book. Your browser should prompt you to open the book in the ereader app, confirm this.
Enki - Download Book-On your device, go to the Enki site (http://ksl.enkilibrary.org) and log in with your Kansas Library eCard. -Go to "My Account." -Each checked out book will have a download button, tap it. Your browser should prompt you to open the book in the ereader app, confirm this.
Windows 8: Associate a File Type to Adobe Digital Editions1. Open your right-side menu, and select Settings then Control Panel. 2. Go to Programs, Default Programs, and select "Make a file type always open in a specific program."3. Find .acsm in the file extensions list. Click it one time to select it.4. Click the "Change program" button above the list.5. An "Open with" box will come up. Select Adobe Digital Editions from the list of programs recommended.6. Click OK. Your ebooks should now default to opening in Adobe Digital Editions.
Windows Vista or 7: Associate File Type to Adobe Digital Editions1. On your computer, go to Start, then Control Panel.2. Select Programs, then Default Programs.3. Open "Associate a file type or protocol with a program." This window may take a minute to load, it contains a lot of information.4. Find .acsm in the file extensions list. Click it one time to select it.5. Click the "Change program" button above the list.6. An "Open with" box will come up. Select Adobe Digital Editions from the list of programs recommended. Note: if ADE is not listed, please double-check that it is installed on your computer, or use the "Browse" button to find and select it.7. Click OK. Your ebooks should now default to opening in Adobe Digital Editions.
Windows XP: Associate File Type to Adobe Digital Editions1. Open 'My Computer' and select Tools menu > Folder Options. The 'Folder Options' dialog box is displayed.2. Select the 'File Types' tab. A list of all file types will be displayed--this may take a minute to fully generate. 3. Select '.acsm' in the file extentions list and click the 'Change' button.4. Select 'Adobe Digital Editions' and click 'OK'. Adobe Digital Editions is now set to open ACSM files.
Mac Computers: 1. In Finder, select the Downloads folder. 2. Scroll down and find the .acsm file (this was the attempted book download). 3. Hold down the Control key, and click on the .acsm file. 4. This opens a small menu - choose "Always open with..." and set to Adobe Digital Editions.
Older Macs - if "always open with" is not an option - start as above then: 4. Select "Open" then "Other." 5. A new window opens. Select Adobe Digital Editions from the list and check the "Always open with" box.
-Make sure your current Adobe Digital Editions program is closed.-Go to the Adobe Digital Editions download page. -Choose the correct installer for your computer (Windows or Mac). Download & install the file as you normally would if this was new software.-As installation nears the end, the installer it will ask permission to migrate all data from the old Adobe Digital Editions version. Say yes to this! You should not need to do anything else.
For (Cloud Library, Enki, Freading) your login is: Library ID/Username = Kansas Library eCard number Password/Pin = birthdate in MMDDYYYY format (slashes optional). If you’ve lost your card, please click the eCard Login link above and fill out the "forgot" form. Your information will be emailed to you. Your local library can also look up your card information.
This is what we try first when one of the digital book apps is not working properly on our iPad. It solves all general issues. Restart the Device: Restart your device about once a week for best performance. 1. Hold down the power button on the top right corner of the device until a "power off" message appears. 2. Swipe the power off slider to fully turn off the device. 3. Allow the device to be off for a minute or two before turning it back on and trying the app again. Uninstalling/Reinstalling App If restart does not work. 1. Go to the home screen of your device, and hold down on the misbehaving app until it starts to "wiggle." 2. A black X will appear on the corner of your app. Tap this to delete it. 3. Tap your home key to exit deletion mode. 4. Reinstall the app from your App Store. If you need instructions on doing this, see the Tutorials page. Apps for Cloud Library - checkouts will reappear after login to the app. Reader Apps for Enki or Freading - download a fresh copy of the book from My Account (Enki) or My Downloads (Freading).
This is what we try first when one of the digital book apps is not working properly on our Android tablet. Re-try the app after each fix as you likely do not need to do all. Restart the Device: Restart your device about once a week for best performance. 1. Hold down the power button until a "power off" message appears. 2. Confirm that you want to power off. 3. Allow the device to be off for a minute or two before turning it back on and trying the app again. Clearing App Data: 1. Go into the Settings icon for the device (not the settings inside an app). 2. Choose Applications or Apps (some devices may also need to select Application Manager to continue). 3. Choose the app that is not working from the list. 4. Tap "clear data" or "clear app data" - if you do not see this button on the main screen tap "Storage." Uninstalling/Reinstalling App (If restart does not work.) 1. Go into Settings. 2. Select Apps or Applications. 3. Select the misbehaving app from the list, and tap the "uninstall" button. 4. Reinstall the app from your Play Store. If you need instructions on doing this, see the Tutorials page. Cloud Library- checkouts will reappear after login to the app. Enki or Freading - download a fresh copy of the book from My Account (Enki) or My Downloads (Freading).
Always try these two things first, they solve most general issues. Restart the Device: Restart your device about once a week for best performance. 1. Hold down the power button until a "power off" message appears. 2. Confirm that you want to power off. 3. Allow the device to be off for a minute or two before turning it back on and trying the app again. Uninstalling/Reinstalling App (If restart does not work.) 1. Go into Settings. 2. Select Apps or Applications. 3. Select the misbehaving app from the list, and tap the "uninstall" button. 4. Reinstall the app. If you need instructions on doing this, see the Tutorials page. Apps for Cloud Library - checkouts will reappear after login to the app.
As long as you already have them checked out/downloaded, yes! Some notes:
Cloud Library App - open each book once before leaving the connection zone to ensure it downloaded. If the app continues to put a "no server connection" bar over your book, put the device into airplane mode while reading (stops app from trying to reconnect to servers).
Freading, Enki - once your book has downloaded to the app, nothing special is required, though we do like to open the book at least once to double-check it has downloaded before leaving the wifi area.
Please note that BookFlix & Unite for Literacy are in-browser only, and require an internet connection.
These are the most common reasons for a problem accessing books on BookFlix. It works entirely in your internet browser.
Clear the Browser's Temporary Files or Cache (most common). A lot of leftover "junk" can build up as you use the internet, and interfere with normal functions. Since BookFlix plays directly in your internet window, clearing out these files usually clears up an access problem. If you do not know where to find this option, see this page. It details how to do this for various brands of browser.
BookFlix - Update Flash Player Bookflix needs Flash to run. Usually your internet browser will prompt you to update it if necessary, but if you accidentally closed the message or otherwise missed it: 1. Go to the Install Flash Player site. http://get.adobe.com/flashplayer/ 2. UNCHECK the promotional offer in the gray box. 3. Download & install Flash as prompted by your computer. 4. Close and reopen your internet browser before attempting to use Bookflix again. Also Consider: ---When was the last time you restarted your computer? We recommend restarting about once a week. This helps your computer start fresh in a new usage session. ---Have you kept up with your computer's required updates? Missing updates often leads to a variety of problems, which will be compounded over time.
The Kansas Library eCard is only for accessing online materials available for all residents of Kansas, and is separate from your local library card used to checkout physical books.
If you do not have a card yet, most people can get in to the kids ebooks without login, or you can look at the recommended free book sites on our main page.
This varies a bit by system - please note there are never fines on digital books. As checkouts are on a timer, you can never have an overdue book.
Cloud Library eBooks: 21 day checkout, please return book if you finish it early; can have 5 books checked out at a time. No renew feature, but you can checkout a book again immediately if no one else was on hold for it.
Enki Library eBooks: 21 day checkout, can return early; up to 10 checkouts at a time. No renew feature, but can checkout a book again immediately if no one else is on hold for it.
Freading eBooks: 14 day checkout, it works by a "checkout allowance" that gives you 5 checkouts per week. Unused checkouts roll over for up to 4 weeks. If book expires before you finish reading, just download a new copy.
Britannica E-STAX: no actual checkouts, use as many books as you like. There is an optional download of books for offline use, those files will expire after 2 months, but you can redownload immediately if still using the book.
Digital Storybooks (BookFlix): no actual checkout, no limits.
There’s some variety in how library digital book systems work.
Cloud Library: we have to buy every copy of each book on these. So, if all copies are checked out, you place a hold. Of course we wish that you did not have to wait, but we’d need an unlimited budget to accomplish zero holds lists. Digital library audiobooks can cost as much as $109 per copy. Library ebooks can cost as much as $65 per copy, and many of the "cheaper" ebook copies ($12-60) actually *expire* after a certain number of checkouts or a time period (like a year).
Enki Library: also has specific copies, but as the collection there is quite large holds lists are uncommon (or very short).
No Holds Systems: the library doesn’t buy individual books. These work more like a rental system - the library pays based on how many books are checked out (Freading). Mostly it is medium-small publishers willing to do this type. The biggest publishers would much rather have us buy actual copies.
Yes, Cloud Library (ebooks & Audiobooks) at this time. Use the Digital Book Request Form. Please realize that some books do not have digital versions, and not all publishers sell digital copies to libraries.
Some of the services (like Freading, digital storybooks) are subscription-based. Every book in their catalogs are available for you to use, the library does not purchase individual titles/copies.
If you are experiencing an error outside of business hours, please see the Digital Book Help Notes page for the most common issues.
Optional: provide an email to have the system send your card's details by email instead of using the paper card.
To renew, simply inquire at your nearest public, academic, or school library. The staff will renew your account.
Cards work regardless of your location, including overseas.
The Kansas Library Card has often been confused with other library cards, so in 2013 we decided to try naming it the Kansas Library eCard. Since the card is only a login for digital materials, we hoped calling it the eCard would reinforce that. When a library creates a new eCard number, they may enter your email address so your card information will be sent to you. Paper cards are still available if you want one.
1. send a message to KANILL-L with a GENERAL description of what you have (10 mystery Playaways, 5 YA, etc.) and ask for interested libraries to let you know what they'd like.
2. Once one or more libraries has expressed interest, let them know the titles and FPC numbers of what you have as well as your library code. --They should then create an ILL request from the record in Kansas Main* and remove all other lenders except your library. --Once you say SHIPPED to that request, the holding will change to the other library.
*It is ESSENTIAL that the request start from the record in Kansas Main, otherwise the request will go as a regular returnable ILL. If you notice that the holding in Kansas Main didn't change to the requesting library, ask them to complete the first request (Receive/Return/Check In) and start again with the record from Kansas Main.
1. Question the patron about the specific problem & take notes. 2. Test the item with a new battery OR for the chargeable devices, please make sure that the correct charger is being used and try charging it overnight. 3. If you decide the device is defective: - fill out the "defective or lost" form (link below) and print out a copy. -send the device(s) with their case & the form to the State Library (through the courier or mail).
Questions: 785-296-3296 Defective or Lost Form
Questions? Rhonda Machlan email@example.com Back to ILL main page.
Libraries may withdraw from KICNET at any time by notifying the State Library and completing all outstanding requests. Back to ILL main page.
Kansas Library Express site
Library Admin Login Form - please use your work email and note that this form just sends Statewide Services staff your request! We will respond as quickly as possible, with your login on a copy of the brief KSLC Admin instructions.
For more information, please see the KSLC Tutorial on the Statewide Services Training page. One-on-one training can be arranged, and we do two KSLC Admin webinars each year (April & October). Contact information and upcoming webinars are also listed on the training page.
If you still have some of the orange, professionally printed KSLC blanks, please check the back for outdated information. The last printing of the orange cards was in 2012, and yours may be older than that. Please recycle these and begin issuing the new cards. back to KSLC main page.
Persons who are unable to read or use standard printed materials due to blindness, low vision, lack of muscle coordination, prolonged weakness, or physically based reading disabilities (such as dyslexia) are eligible. An application signed by a certifying agent is required. Please send the original application via the mail or scan and email the full application to us at KTB@ks.gov
Talking Books provides books, magazines, and descriptive videos for eligible Kansas residents. Books and magazines are available in digital audio, digital braille, and press braille formats. A list of audio book titles is available online
You should receive a starter book when you first begin the service and receive your playback equipment. To return books, simply turn the address card over, put back into the slot on the cartridge container, and drop into the mail. Generally, the library automatically mails replacement books back to readers; however, this varies according to everyone's needs.
You will receive one or two Talking Book Topics (TBT) catalogs when you begin service. Six to eight weeks later, you should receive a new issue of TBT. This catalog is issued every two months and lists the newest books available on digital book cartridges. Catalogs are available in large print, digital book, HTML, or accessible PDF formats. Braille Book Review lists braille books and magazines recently added to the NLS collection and available through a network of cooperating libraries. NLS publishes Braille Book Review bimonthly in braille, large print and HTML. Contact Kansas Talking Books to subscribe to this publication.
No. For security and copyright reasons, NLS Digital Audio Books will not play on a personal computer.
Do not attempt to repair library equipment. A replacement is sent in exchange for the inoperable player or book. Please contact your Talking Book Service center to report errors with your player or books.
Descriptive videos and DVDs with descriptive audio tracks are available. Descriptive audio tracks provide movies and television programs enhanced narration that describes the actions, settings, gestures, and other key visual elements. Titles range from the Nova Series to Disney Movies. A current list of videos is available. To update your request list print the available order form and mail to the library.