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Librarian Events

  1. People - Difficult or Different?

    May 3, 2019, 1:00 PM - 2:00 PM

    Sponsored by- Effectiveness Institute Why are some clients or co-workers so frustrating to work with? Or more importantly, why would anyone think of YOU as a difficult person? For example, isn’t it irritating when the person across the desk or on the phone can’t seem to ever make a decision… or makes a snap decision only to change it a day later? In this interactive and engaging Webinar, you will discover why “different” does not have to mean “difficult.” Then you will learn the magic of making slight adjustments in your awareness and behavior that will have a significant impact on your ability to “click” with customers and co-workers.

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